1.Can you Provide Free Sample to us?
Quotation according to the actual situation, and sample fee can be returned after place order.
2.Do you supply customized service?
Yes, we supply customized service.
3.What’s your Minimum Order Quantity?
The original MOQ is 25 PCS. You can buy sample at first to check quality. If you are satisfied with the sample, you can buy large quantity.
4.What is the delivery time?
Usually our delivery time is 30 days, but if you are urgently,inform us in advance, then we can ship to you within 15-20 days.
5.How can you accept small orders?
-Small orders are the trends!
-We have a special team that handles small order, and all of the team members are experienced & skillful.
-They are well paid to ensure the quality even the quantity is small.
6.What is your payment term?
Usually is 30% deposit,balance paid before delivery;
The payment terms can negotiate;
7.What is the sample time?
It is 5-7 days according to the different samples. If you want the sample urgently, it can be done within 3 days.
8.How can I get the discount?
The discount is depends on your order quantity. Small order will have higher price. Your rolling order can help you get a bigger discount. Delivery time, material and design will influence the price.
9.How can I do if I receive the bad quality goods?
Tell us the quantity of bad goods, and send us the photos, we will refund these costs or remake the goods for you.
10.If i want the order urgently, can you make it faster?
Your urgent order is acceptable, 10-30 days is OK. But you may pay more money.
11.What is your terms of packing?
Generally, we pack our goods according to your product and its quantity. The package is also customized.
12.Are you trade company or factory?
We have factory to produce product for us separately.